Cookie Policy

This Cookie Policy explains how Mula uses cookies and similar technologies on its website, storefronts, signup flows, support pages, and related services. Cookies help Mula keep the product working, remember choices, understand usage, improve merchant setup, and protect the platform.

Cookies are small files or pieces of information stored on a user's browser or device. Similar technologies may include local storage, session storage, pixels, SDKs, device identifiers, and analytics tags. These technologies help websites remember information and understand how people use the service.

Mula may use cookies to keep users logged in, secure accounts, support signup and store creation, remember preferences, save cookie choices, understand page usage, improve user experience, measure campaign performance, prevent fraud or abuse, and diagnose technical issues.

Mula may use essential cookies, analytics cookies, preference cookies, and marketing cookies.

Essential cookies are needed for Mula to work. They may support login, signup, store creation, security, form submissions, cookie preferences, fraud prevention, and session management. Essential cookies cannot be turned off through Mula's cookie preference panel because the service may not work properly without them.

Analytics cookies help Mula understand which pages people visit, where users get stuck, which setup steps are confusing, which pages load slowly, and which product features are useful. Users should be able to reject analytics cookies where required.

Preference cookies help remember choices such as cookie settings, language, region, display preferences, and form progress where appropriate. Preference cookies make the experience smoother.

Marketing cookies may be used later to measure campaign performance, understand which ads or links brought users to Mula, improve merchant acquisition campaigns, and avoid showing irrelevant campaigns. Mula should not use marketing cookies unless consent has been collected where required.

Some cookies may come from third-party providers used by Mula, such as analytics tools, hosting providers, payment tools, messaging tools, embedded content, marketing tools, and error tracking tools. Third-party providers may have their own cookie and privacy policies.

Users can manage cookies through Mula's cookie preference panel, browser settings, blocking or deleting cookies, and rejecting non-essential cookies where available. Blocking some cookies may affect how Mula works.

Mula should provide options to accept all, reject non-essential, manage preferences, and save preferences. Inside preferences, essential cookies are always on while analytics, preferences, and marketing cookies are optional.

Mula uses cookies to keep the site working, understand usage, and improve merchant setup. You can accept all cookies, reject non-essential cookies, or manage your preferences.

Choose which cookies Mula can use. Essential cookies are always on because they keep the service working.

• Essential cookies: always on, needed for login, forms, security, and basic site functionality
• Analytics cookies: help us understand which pages are useful and where users get stuck
• Preference cookies: remember choices like language, region, display preferences, and cookie settings
• Marketing cookies: may be used to measure campaigns and improve merchant acquisition

Mula may update this Cookie Policy as tools, providers, and product features change. The updated version will be posted on this page.

Cookie questions can be sent to support@mula.store.